Great question! One of the worst ways that our industry lets customers down is by building a thing and hoarding all the knowledge (and sometimes the IP, too!). That’s not us! We never want you to be in a position where you HAVE to hire us because we’re the only ones who know how something works. We love to pair, and to teach and onboard our customers’ design and dev teams to the work we did so they have the confidence to take over where we left off.

If you haven’t done this before, probably more than you think.

Don’t worry. We’ll work closely with you to ballpark the work and see if it makes sense to keep talking. To put real numbers on it, our smallest projects tend to be $75K-$100K, and it is not unusual for complex, multi-year engagements to get into the $2M-$5M range.

At the end of the day, you should spend as little as possible to get the most return from the product we build together. To help you do that, we provide transparent forecasting and status reporting, frequently deliver working software, and help you pragmatically plan (and replan) every step of the way.

The short answer is yes. In many cases, it’s obvious the user interface needs to be improved, but it’s typically the beginning of a much bigger conversation. Design done in a vacuum without considering cross-functional perspectives is delaying inevitable disappointment. We do research, prototype, and high-fidelity polished deliverables, but if we don’t talk about how that impacts how people use your product or the feasibility of building it, you could end up right back where you started.